Rhode Island Department of Administration
Office of Training & Development
One Capitol Hill, Providence, RI 02908 - 5867
For further information, contact Melissa Day 222-2178,
fax 222-6378, TDD 222-6144 e-mail Melissa.Day@hr.ri.gov



Registration Form
- *Adobe Acrobat Reader required

CS-365 Form (Revised Form - please discard old forms)- PDF Format (The CS-365 form is for state employees applying for state incentive credit.)

Key Points:  Incentive In-Service Training Programs

OTD Course Schedule

The Office of Training and Development is extremely pleased to be partnering with the Institute for Labor Studies and Research to again co-sponsor courses for state employees. Please read the payment and registration information (located at the bottom of this webpage) carefully if you wish to register for any of the following courses.

Please continue to check this website for updates on courses.  

Computer Courses

NOTE: - All computer courses will be taught using Microsoft Office 2013 in order to give participants the advantage of becoming familiar with new program features and ribbon changes incorporated in the 2013 version.

Making the Most of Microsoft Outlook: 3 - Hour Tutorial

Fee $40

Learn to navigate the Outlook interface quickly and efficiently in this one session tutorial! In this 3-hour session you will learn how to:

  • Manage messages using tags, flags, and rules
  • Organize messages using folders
  • Enhance your email messages
  • Manage your calendar
  • Manage your contacts
  • Work with tasks and notes
  • Customize the Outlook environment
Tuesday, February 14, 2017, 9:00 a.m. - 12:00 noon
NOTE: This course is not offered for incentive credit
Instructor: Lisa Pagano, MS
Location: DOA

Microsoft Access Power User

Fee $135

This course is designed to take you to the next level in MS Access design. Learn more advanced techniques in creating Tables, Forms and Queries. Create reports with QBE in the background for easy report design. Students will be encouraged to bring in projects that they are working on, to share techniques for development. Students must be proficient in MS Access basic design skills for tables, queries, forms and reports.

5 Tuesdays beginning February 21, 2017; 9:00 a.m. - 12:00 noon; 1/2 credit
Instructor: Lisa Pagano, MS
Location:  DOA


Introduction to Microsoft Excel

Fee $135

Learn the basics of this powerful and popular spreadsheet program. Create formulas, graphs and linked spreadsheets; copy and paste within and between spreadsheets; and learn many more features in the easy-to-use Excel environment. Knowledge of Windows is needed.

5 Tuesdays beginning February 21, 2017; 1:00 p.m. - 4:00 p.m.; 1/2 credit
Instructor: Lisa Pagano, MS
Location: DOA

Microsoft Publisher - NEW START DATE

Fee $135

This exciting course will help you to create or modify a publication. You will learn how to add and edit text; and insert, delete or move pages. You will also learn formatting techniques using symbols and indenting; spacing between paragraphs; and how to format and crop pictures, wrap text around pictures and insert Word Art. During this course, you will create a newsletter, a web page and a web site. You should have adequate Word experience to feel comfortable with this new program.

5 Thursdays beginning March 2, 2017; 9:00 a.m. - 12:00 noon; 1/2 credit
Instructor: Lisa Pagano, MS
Location: DOA

Intermediate Microsoft Excel - NEW START DATE

Fee $135

Learn more Excel features including charts, database functions, macros, and pivot tables. Discover ways to customize your Excel program, and learn shortcuts and tips that will increase your productivity. You should be an Excel user who feels comfortable with the basics.

5 Thursdays beginning March 2, 2017; 1:00 p.m. - 4:00 p.m.; 1/2 credit
Instructor: Lisa Pagano, MS
Location: DOA



  • Courses offered by OTD are filled on a first-paid basis.  A registration form must accompany your payment (a downloadable registration form is available at the top of this website).
  •  Registration and/or CS365 forms received without payment will not reserve a seat in the class.


NOTE: All forms of payment are payable to the Institute of Labor and Research Studies (ILSR) and submitted to the Office of Training and Development along with registration/CS365 forms.

1. Personal Check - payable to ILSR (Institute for Labor Studies and Research

2. Credit Card:
a.   Call ILSR (Institute for Labor Studies and Research) @ 401-463-9900 - be sure to tell ILSR which course you are paying for
b.   Submit credit card receipt with registration form to OTD

3. State Agency Payment - One of the following must accompany registration:

  • State check made payable to ILSR (Institute for Labor Studies and Research)
  • RIFANS Batch Report or Centralized Pay Summary Report showing the invoice number to be referenced on the issued check
  • Credit card receipt
For state employees interested in receiving incentive credit for these courses, rules regarding the Incentive Program will apply (see Key Points – download available at the top of website).  For example, courses must be directly related to, and level appropriate for, the employee’s job duties. CS365 forms requesting incentive approval must be received by OTD seven (7) days prior to the start of the course.  It is the course participant’s responsibility to ensure that OTD receives their incentive request. If a CS372 (incentive credit request approval letter) is not received from OTD, contact OTD (222-2178) regarding the status of the incentive credit request.